POPIA Compliance

Data Rectification

If your account data is inaccurate, update or correct it using the link below.

• Edit your account information

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

• POPIA requests
  Enter your email to confirm your identity
• Personal information
  Enter your email to confirm your identity
• Orders
  Enter your email to confirm your identity

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.

• Request a report

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

• Request personal data deletion

Right to Restrict Processing

You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at tajinder@urbanapothecarylondon.com for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at tajinder@urbanapothecarylondon.com.

Contact Information

For questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:

Email: tajinder@urbanapothecarylondon.com

Address:

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.